Refund & Return Policy

Refund & Return Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

1. All Sales Are Final

Due to the limited nature of our products, all sales are final. We do not offer refunds, returns, cancellations, or exchanges once an order has been placed.

2. Limited Edition Items

Many of our products are produced in limited quantities and may not be restocked. For this reason, we are unable to accommodate exchanges for size, color, or change-of-mind requests.

3. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of delivery with your order details and clear photos of the issue. We will review the matter and assist where appropriate.

4. Order Responsibility

Please ensure all order details, including sizing, shipping address, and product selection, are correct before completing your purchase.

5. Contact Us

If you have any questions regarding your order or this policy, please contact our customer support team before placing your order.

Featured collection

PRE-ORDERS POLICY

All pre-order items require approximately 25–30 days for processing and delivery. Since these products are sourced internationally, slight delays may occur due to shipping, customs clearance, or unforeseen circumstances.

By placing a pre-order, you acknowledge and agree to the estimated waiting period. We appreciate your patience and support while we bring you your favourite products.

Thank you for shopping with Saogaat Studios ♡

Pre-orders Policy